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Frequently Asked Questions

We understand it can be a big move and want strive to make it easy

What is GridTier?

GridTier is a comprehensive customer relationship management tool designed specifically for small and medium-sized businesses. It helps in organizing, tracking, and nurturing customer and prospect interactions to enhance your marketing, sales, and customer service efforts.

Is it hard to start using GridTier in my business?

No, it's pretty easy to start using. GridTier works perfectly with all business setups. We also have a support team to help you set it up and make it work for your business needs. For those looking to get started right away, we offer an onboarding solution and our specialized team will configure GridTier just for your business.

Can I customize GridTier to my business?

Yes! You can customize GridTier to make it work just right for your business, by utilizing our simple automation workflow, you can automate away all of those pesky manual tasks and focus more of what matters to you.

Can GridTier work with other tools that I use?

Absolutely! We can integrate with thousands of other software and tools via Zapier, Paddly or Make.

Can I use GridTier on my phone?

Yes! We have a mobile app for Android and IOS!

What kind of help can I get if I have problems?

We're here to help any time with our 24/7 customer support. You can call us, email, or chat live for help with any questions or problems. We also have built in tutorials and how to guides for those that like to do it themselves.

Does GridTier have tools to see how my business is doing?

Yes, we have lots of tools to create reports about sales, customer habits, and how well marketing campaigns are doing, as well as insights on Agent Call logs, sales pipeline performance, and so much more. This helps you make smart decisions based on data.

Can I take data out of GridTier?

Sure! You can export data in different formats like CSV, Excel, and PDF, which is great for analyzing data or sharing it outside of GridTier.

How much does GridTier Cost?

Our prices are flexible and based on what your business needs. We have different plans based on the features you want. You can find more details on our website or by contacting us.

Can I try GridTier before I buy it?

Yes, you can try it for free first. This lets you check out all its features and make sure it's right for your business before you decide to buy it. Our team is always available to give you a demo!