GridTier Privacy Policy

Your Data Collection, Protection & Rights

Last updated: August 21, 2025

This Privacy Policy explains how GridTier Limited (“GridTier,” “we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit https://gridtier.com or use our professional services (the “Services”). If you do not agree with this Policy, please do not use the Services.

Company: GridTier Limited, 5725 S Valley View Blvd, Suite 7, Las Vegas, NV 89118, USA
Contact:support@gridtier.com • +1 702-289-4314

Summary of key points

  • What we collect: Contact details, business info, site/app usage, cookies/IDs, lead forms, and platform data (e.g., Google Analytics/Search Console if you grant access). We don’t intentionally collect sensitive data.

  • Why: To deliver and improve Services, run analytics, provide support, secure our sites, and (with consent where required) for marketing/ads measurement.

  • Sharing: With service providers (hosting, CRM, analytics, ad platforms), and when legally required. We don’t sell your data for money; we may “share” for cross-context behavioral advertising where applicable (opt-out available).

  • Your rights: Depending on your location, you may access, correct, delete, or opt-out of certain processing. See Your Privacy Rights below.

  • Cookies: See our Cookie Policy and manage preferences via the Cookie Settings link in the footer.

1) Information we collect

1.1 Information you provide to us

  • Contact & business details: name, email, phone, company, role.

  • Account/communications: messages, meeting notes, support requests, testimonials.

  • Project inputs: website URLs, content, images, credentials or access tokens you choose to provide (e.g., CMS, Analytics, Ads, Tag Manager, GBP). We request least-privilege access and store it securely.

  • Payment & billing: invoicing details (processed via our payment processor; we don’t store full card data).

1.2 Information collected automatically

  • Usage & device data: IP address, device/browser type, OS, language, pages viewed, time on site, referrer/UTM, general location, error logs.

  • Cookies, pixels & local/session storage: identifiers to operate the site, remember preferences, measure performance, and—if enabled—advertising/retargeting. See Cookie Policy.

1.3 Information from third parties

  • Analytics/ads & social platforms: Google Analytics/Ads, Meta (Facebook/Instagram), LinkedIn, etc.

  • Lead/CRM tools: form platforms, scheduling, chat.

  • Public sources & partners: business directories, event lists, referral partners.

We do not knowingly collect sensitive personal information (e.g., health, biometric, precise geolocation). Please don’t send such data to us.

2) How we use personal information

We use information to:

  • Deliver Services (SEO audits, implementation, reporting, paid media management, support).

  • Operate our site (security, debugging, fraud prevention, access control).

  • Analyze & improve (measure performance, A/B testing, quality assurance).

  • Communicate (service messages, proposals, updates, marketing with consent where required).

  • Advertising/retargeting & measurement (only with consent or where permitted by law).

  • Legal & compliance (recordkeeping, enforcing agreements, responding to lawful requests).

EU/UK legal bases: consent (Art.6(1)(a)), contract (b), legal obligation (c), and legitimate interests (f)—e.g., site security, service improvement, B2B marketing where appropriate.

3) Sharing of personal information

We share with:

  • Service providers/processors (hosting/CDN, email, analytics, payment, CRM/automation, task tools).

  • Advertising/analytics partners (Google, Meta, LinkedIn, etc.) when non-essential tags are enabled.

  • Professional advisors (legal/accounting) and authorities if required by law.

  • Business transfers (merger, acquisition, financing).
    We require processors to protect data and use it only per our instructions.

We do not sell personal information for money. Some U.S. laws define “share” for targeted advertising; you may opt out (see Your Privacy Rights).

4) Cookies and similar technologies

We use cookies, local/session storage, pixels, and tag managers. Control preferences via Cookie Settings in the footer and your browser. Details: Cookie Policy.

5) Social logins and integrations

If we offer sign-in or connect features (e.g., Google), we receive profile elements authorized by you. Your use of those platforms is governed by their policies.

6) International transfers

We operate in the United States and may transfer data to providers in other countries. For EEA/UK/Swiss data, we use appropriate safeguards (e.g., Standard Contractual Clauses) and apply required assessments and supplementary measures.

7) Data retention

We keep personal information only as long as needed for the purposes described above or as required by law (e.g., tax). When no longer needed, we delete or de-identify it. Backup media are cycled on a schedule; if immediate deletion isn’t feasible, we isolate until removal.

8) Children’s privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from children. If you believe a child provided data, contact support@gridtier.com and we will delete it.

9) Your privacy rights

Depending on your location, you may have rights to:

  • Access/know what we collect and how we use it.

  • Correct inaccurate data.

  • Delete personal information (subject to legal exceptions).

  • Portability (receive a copy in a portable format).

  • Object/opt out of certain processing (e.g., targeted ads, profiling) and restrict processing in some cases.

  • Withdraw consent where processing is based on consent.

  • Appeal a denial (certain U.S. states).

Exercising rights / DSAR: Email support@gridtier.com with your request and the region you’re in. We may verify your identity (and agent authorization where applicable). We’ll respond within the timelines required by law.

California / U.S. state rights (CPRA/CCPA, CO, CT, VA, UT, etc.):

  • Opt out of “sale/share” of personal information and targeted advertising: use “Do Not Sell or Share My Personal Information” in our footer or email us.

  • Limit use of sensitive personal information (we do not intentionally collect it).

  • We honor Global Privacy Control (GPC) signals where required.

We will not discriminate against you for exercising rights.

10) Do Not Track

There’s no industry standard for DNT signals, so we don’t respond to DNT. Where required, we honor GPC for opt-out.

11) Security

We use administrative, technical, and physical safeguards appropriate to the nature of the data (e.g., access controls, encryption in transit, least-privilege access). No method is 100% secure; please use unique, strong passwords and share credentials only as necessary.

12) Third-party sites and services

Links or embedded features from third parties are governed by their own policies. We’re not responsible for their practices; review their notices before interacting.

13) Changes to this Policy

We may update this Policy. The “Last updated” date shows the latest revision. Material changes may be notified via the site or email.

14) Contact us

GridTier Limited
5725 S Valley View Blvd, Suite 7, Las Vegas, NV 89118, USA
Email:support@gridtier.com • Phone: +1 702-289-4314

Region-specific addendum (EEA/UK)

  • Controller: GridTier Limited.

  • Legal bases: consent, contract, legal obligation, legitimate interests (see Section 2).

  • Transfers: SCCs and appropriate safeguards for third-country transfers.

  • Complaints: You may lodge a complaint with your local supervisory authority. We encourage you to contact us first at support@gridtier.com.